Alan Krutsch: Our “Oh Shit Moments” and Terrific…Now Go Wait In Line

Whether you call it Modern Retailing, Digital Retailing, One-Price Selling, or something else, shocker, this concept is not new! Alan Krutsch from Fuse Autotech and I are tackling it in the latest episode of Facts Not Feelings. Is your business and product focusing more on the customer-facing website portion or the more valuable in-store experience of your Modern Digital Retail Tool? Are your customers building the entire deal online, arriving at the store, to only be told: "Terrific, now go wait in line, it will be another 3 hours after we completely undo everything you did online"? If Starbucks doesn't have my Grande Soy Chai Latte ready when arrive, all hell is breaking loose as I go postal on them! However, this exact same thing is happening in the auto industry as we pound our chest about having the "Amazon and Apple experience."

Alan and I discuss on how Fuse Autotech is changing the game with their technology and as they worked backwards to solve these issues in this arena and how great companies like the Walser Automotive Group are game changers in our industry.

Learn More About Fuse Autotech: https://bit.ly/3JtxOjg

Learn More About BZ Consultants: https://bit.ly/3gVjfsn

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Shop Walser: https://bit.ly/3H0I40D

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