This summer we had the chance to spend some time in Europe. One of our stopping points was Munich. Needless to say, we relished the opportunity to play in BMW’s playground. As you will read, we are massive car enthusiasts, so you can imagine our excitement in visiting BMW’s heartland! …

As much it drives me insane that no one has an ACTUAL face to face (or even over the phone) conversation any more or that fact that no one seems to be able to sit down around the dinner table and have the “So how was your day?” conversation without …

Aww those glorious 3 little letters we all love: no, not IOU but CRM! We all know we have to have a CRM to succeed in this competitive world and stay on top of our customer base, but I am constantly brought back to the basics of simply what is …