Inspecting What You Expect From Your Vendor Partners
Automotive Digital Marketing Professionals In Your Corner to Increase Your Dealership's ROI
- Vendor Accountability Audits
- GA4 & Looker Report Development
- Dealer-Centric Digital Strategy
- Educational Empowerment
- Product-Agnostic Consulting
- Time Optimization for Dealers

What I'm Working On
Juggling analytics and Air Jordans like it’s an Olympic sport.
Real conversations. No spin. Just strategies that move automotive forward.
The Blog: Real Data. Real Accountability.
The kicks are real and a few are looking for new homes.
As Seen On ...
From national conferences to leading industry platforms, my work and insights are trusted by some of the most respected names in automotive.
GA4 and loocker reporting
Monday Recap: What Has Happened To Good Customer Service?
Big thanks to George Nenni with Generations Digital for stopping by Facts Not Feelings Friday and chatting. If you missed his episode, you can watch it in the below link. George Nenni S1 Ep 3: https://bit.ly/3oq6nif This week we are super excited to have PCG Digital’s CEO Glenn Pasch on the show. The show will be a must see for sure! What do Chick-fil-A, Disney, and Car Max have in common? Their customer service is top notch. They seem to genuinely care about their customers/clientele. They are friendly, courteous, polite, treat the customer with respect, make sure the customer is always put first, and when they make a mistake are quick listen, apologize, and to solve it. They are always trying to innovate to better serve the customer and make the customer journey more streamlined and seamless. When they hire a potential candidate, one must meet their high standards vs trying to mold them later. All these companies empower their employees. They expect them to bring a positive attitude to work and to go above and beyond for the customer and the company. Then there are the numerous other companies that simply don’t care. Regardless how long you have been a loyal customer, how much money you have spent with them, it means absolutely nothing as you are simply a number. Cross train your team! Empower your employees. If you walk into an Apple Store, any employee can help you. Let the same be true for your business. Learn More About Generation Digital: https://bit.ly/3ovU4Rj Buy George's Book: https://amzn.to/3ox3j3P Learn More About BZ: https://bit.ly/3J77kns #BZConsultantsGroup #BZConsultants #BZ #FactsNotFeelings #FactsFeelingsFriday #MondayRecap #Entrepreneur #EntrepreneurLife #GeorgeNenni #GlennPasch #PCG #CustomerService #BestBuy #Delta #WaltDisney #Disney #CarMax #ChickFilA #Consultant #DigitalMarketing #SuperBowl
Read moreFacts Not Feelings
Podcast
Every week, BZ Consultants Group’s CEO and Founder, Brooke C. Furniss, will be differentiating facts from feelings. As it is imperative to surround oneself with people smarter than yourself, experts from their respective fields will be stopping by so we can learn, grow, and better our industry. Sit back, grab your beverage of choice, and let’s continue to set the precedence of facts not feelings! Thanks for listening.
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The Blog
Here's what I've been writing (and ranting) about lately.